KidBand FAQ: Everything You Need to Know

How do I install the CarePro+ app for my child’s smartwatch?

To install the CarePro+ app, follow these steps:

For iPhone (iOS)

  1. Open the App Store and search for "CarePro+."
  2. Download and install the app.
  3. Once installed, open the app
    and follow the on-screen instructions to register and sync it with your child’s smartwatch.

For Android:

1. Visit the Google Play Store and
search for "CarePro+."
2. Download and install the app.
3. Open the app and complete the
setup to connect it with your
child’s smartwatch.

Is KidBand waterproof?

Yes, KidBand has an IP68 rating, meaning it's waterproof and dust proof. Your child can wear it while swimming, washing hands, or playing in the rain, but it should not be submerged for extended periods.

How does GPS tracking work?

Yes, KidBand allows parents to create an approved contact list. This ensures that only trusted individuals can communicate with your child, preventing unwanted calls or messages.

What happens if my child presses the SOS button?

Pressing the SOS button for
three seconds triggers an instant alert to designated contacts. It shares the child’s location in real time and enables quick communication for immediate
assistance.

Does the watch support calling and messaging?

Yes, KidBand supports 4G calling and text messaging. Your child can call or message only approved contacts, and parents can easily manage these settings through the app.

How long does the battery last?

KidBand has a battery life of
up to 2+ days
 on a single charge, depending on usage. We recommend charging it overnight to ensure it lasts throughout the day.

What age range is KidBand suitable for?

KidBand is ideal for children aged 5
to 12 years
. It provides a safe introduction to technology
while offering essential safety and communication features for both younger and older children.

Does KidBand have any fitness tracking features?

Yes, KidBand includes health
monitoring
 features like a step counter and sleep tracking, which encourage children to stay active and develop healthy habits.

Is there a warranty for KidBand?

Yes, KidBand comes with a 1-year
warranty
, covering any manufacturing defects. Additional
extended warranty options may be available at the time of purchase.

Can I monitor my child’s activity remotely?

Absolutely. The CarePro+ app allows parents to monitor their child’s location, review activity history, and manage all the watch settings remotely from their smartphone.